Housing disrepair and landlord–tenant disputes

When the condition of a rented home is disputed, clear evidence can help establish what is happening and what further investigation or repair may be needed. We provide independent inspections and technical reporting within an agreed instruction.

Black mould and staining on internal finishes beside a window

Understanding the concerns

A disrepair instruction may concern damp, mould, leaks, deteriorated finishes or defects in the building’s structure and exterior. We start with the reported problems, their history and the questions that need answering. The scope is agreed for the particular property rather than assuming every inspection requires the same tests.

Inspection and investigation

The inspection records visible condition and considers possible sources of the reported problems. Depending on the instruction, moisture measurements, photographs and targeted investigation may assist. A meter reading alone does not establish the cause of damp; findings need to be considered alongside construction, maintenance, occupation and other available evidence.

Records that help explain the history

Repair correspondence, dated photographs, maintenance records and previous inspection reports can help show how the condition has developed. Please identify work carried out before our visit and any areas that cannot be accessed. We distinguish what we observe from information supplied by others and explain material limitations.

The technical report

The report addresses the agreed questions, explains the findings and reasoning, and identifies further investigation or remedial work where appropriate to the scope. If an expert report is required for a dispute or proposed proceedings, provide the written instructions, intended recipients and timetable before booking. An initial condition inspection and a formal expert report may require different appointments.

Arranging an instruction

Send the property address, the parties involved, a short description of the concerns and any reporting deadline. Tell us whether you are a landlord, tenant, solicitor or other representative. We review suitability and conflicts before confirming access arrangements, the evidence needed, scope and fee.

From enquiry to report

  1. Tell us what you need

    Share the property address, the purpose of the report and any deadline or particular concern.

  2. Agree the instruction

    We confirm suitability, scope, fee and arrangements before the work proceeds.

  3. Receive clear advice

    We complete the agreed work and provide the report, with an opportunity to discuss the findings.

Common questions

Can either a landlord or tenant instruct you?

We consider proposed instructions from either party and their advisers, subject to suitability and conflict checks. The findings and opinion remain independent of the instructing party’s expectations.

Will the report decide who is legally responsible?

Our role is to provide technical evidence within the agreed instruction. Legal responsibility, entitlement to compensation and the outcome of a dispute are matters for the parties, their legal advisers and, where applicable, the court.

Does every damp inspection include a carbide test?

No. The investigation methods depend on the property, reported issue and agreed scope. Sampling or opening up requires appropriate arrangements and permission; we confirm any proposed testing before undertaking it.

Related information

Contact us

Send the property address, the report you need and any deadline. We will confirm the scope, fee and availability before you instruct us.

Discuss an expert instruction