Building defects and disputed building works

Concerns about an extension, renovation or repair can be difficult to resolve without a clear record of the work and its condition. We consider instructions to investigate alleged defects and provide independent technical evidence on the issues in dispute.

Kitchen floor opened up to expose defective screed and the floor beneath

Defining the disputed work

Identify the work concerned, who carried it out and the specific problems reported. An instruction may address visible defects, incomplete work or concerns about workmanship. We agree the technical questions that fall within our expertise and identify where another specialist may be needed.

Plans, specifications and project records

Drawings, specifications, photographs taken during construction and correspondence can help explain what was intended and what was built. Relevant approval documents, previous reports and records of remedial work may also assist. We agree which documents are needed rather than asking you to send a complete private case file with an initial enquiry.

Inspecting and recording the condition

The agreed inspection records accessible work and the evidence of the reported defects. Concealed construction cannot always be assessed visually. Where opening up, testing or specialist investigation is needed, we explain the limitation and proposed next steps; these are arranged separately unless included in the instruction.

A reasoned technical opinion

The report sets out the issues considered, observations, supporting information and reasoning. It distinguishes defects from matters that cannot be established on the evidence available and can identify remedial work within the agreed scope. We do not assume that every crack, irregular finish or disagreement demonstrates defective work.

Before instructing an expert

Send the address, a brief description of the works, the parties involved and any deadline. Tell us whether repairs are imminent or proceedings are proposed or underway. We check suitability and conflicts before agreeing the appointment. Tell us about changes made before inspection, as they may affect the evidence available.

From enquiry to report

  1. Tell us what you need

    Share the property address, the purpose of the report and any deadline or particular concern.

  2. Agree the instruction

    We confirm suitability, scope, fee and arrangements before the work proceeds.

  3. Receive clear advice

    We complete the agreed work and provide the report, with an opportunity to discuss the findings.

Common questions

Can I arrange an investigation before there is a formal dispute?

Yes, we can consider an initial specific defect investigation. Explain how you intend to use the findings so the inspection and report can be scoped appropriately. A later formal expert appointment may require additional work.

Does the report settle a dispute with the contractor?

The report supplies independent technical evidence within the agreed scope. Contract interpretation, legal responsibility and dispute resolution are separate matters for the parties and their advisers.

Will you inspect every part of the building?

The extent of inspection is agreed around the disputed work and questions to be answered. It is not automatically a whole-property survey. Access restrictions, concealed work and any need for specialist input are recorded.

Related information

Contact us

Send the property address, the report you need and any deadline. We will confirm the scope, fee and availability before you instruct us.

Discuss an expert instruction